SUBMITTING A CLAIM
Verify that everyone is safe. Check for injuries, and dial 911 when in doubt.
1
STEP
Verify that everyone is safe. Check for injuries, and dial 911 when in doubt.
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2
STEP
Do not discuss the incident with other parties. Limit your discussion of the incident to the police and your insurance agent. Do not admit fault.
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3
STEP
Write down contact information for all parties involved. Include names, phone numbers and insurance information, as well as details about the incident.
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4
STEP
Take pictures to preserve the scene for later review.
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You should never admit fault in a collision or liability situation, the adjusters will determine who was to blame.
Call our office to request a claim at 613‑267‑3788 during office hours.
For after-hours emergency claims, call 1-800‑722‑9556.
We strive to make your claims process as simple as possible.
Here's how to make sure you provide the most accurate claim following an emergency or accident :